Therapy is time set aside by you and the therapist to look at what has brought you here.
This might include talking about life events, (past and present), emotions, relationships, environment, social settings, thought processes and patterns of behaviour.
The therapist will do their best to facilitate you to look at your issues and to identify the right course of action for you, either to help you resolve your difficulties or help you find ways of coping. Talking about these things may take time, and will not necessarily all be included in one session. BACP (2014)
Your relationship with your therapist is unique, she or he is there to listen and facilitate you in a way which is different from that of friends, neighbours or family members. Whatever you tell your therapist is confidential.
In line with UKCP and BACP Ethical Frameworks for Good Practice, all Psychotherapists and Counsellors receive regular clinical supervision to help keep the work safe; your identity remains protected at all times.
If you have any concerns about confidentiality, please speak to your counsellor.
What is Mediation?
Mediation is a way of helping parties resolves disputes and disagreements through face to face meetings with a trained person who is independent, will not take sides and is experienced in helping people resolve problems.
What are the benefits of Mediation?
How does Mediation work?
You may be referred to us by your local Council, Housing Association or employer, or you may contact us directly. Please ensure all parties have consented to participate in the mediation process.
Do I have to come to Mediation?
Mediation is voluntary, but we recommend it as a non-confrontational way of resolving matters.
What if I am unable to speak to the other party in the dispute?
That is why the Mediator is there. They will ensure that you have space to be heard fairly, and that all sessions feel safe and productive.
Will the Mediator visit me at home?
We always meet with clients in a neutral venue, either at our office or in a place close to where you live.
Is it confidential?
Yes, mediation is entirely confidential.
What will be discussed?
The Mediator will listen to what you want to discuss and deal with the problems that matter to you.